Important Information Regarding Your Debit Card

Over the last few months, financial institutions throughout the U.S. have experienced an increase in the manufacture and usage of counterfeit cards to obtain funds fraudulently.

In an attempt to have as little impact on our customer’s daily transactions as possible, but still actively combat the fraud risk involved, we have blocked the ability for debit/credit transactions to be initiated in certain states. They are listed below:

• California
• Florida
• Georgia
• Michigan
• Nebraska
• New Jersey
• New York
• North Carolina 
• Ohio
• Pennsylvania

These ten states have experienced the highest level of counterfeit cards and “skimming devices”.  As a result of this block, all customers will be unable to initiate debit or credit card transactions with any merchant in the states listed above.  However, transactions originating from ATM machines are not blocked at this time.  It is recommended that other payment arrangements be made with vendors from these states, and if you will be travelling to one of these states, we recommend that you take an alternate form of payment with you.  

Things to do to avoid being scammed

Financial institutions are being targeted by individuals, or a group of individuals who are telephoning consumers, claiming to be an employee of the consumer's financial institution and attempting to "sell" a fraud protection service. This telephone scam is being used to obtain personal financial information and/or fees that the bank would never request.

• Never give out your financial information to anyone unless you have initiated the contact—this includes emails.
• If you have already responded to this type of call or email by providing your personal financial information, contact us immediately to protect your account.